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FAQ

• 1
  Why does the cost of sea transportation often change?

  This is influenced by a number of factors. This includes the demand for cargo transportation, current quotes on the Shanghai Freight Exchange, seasonality of shipments, holidays in the countries of departure and other economic and geopolitical factors.

• 2
  Booking procedure

  The booking process begins with choosing the optimal route (sea/airline) and agreeing on the transportation rate. You send us the contact details of your supplier, and our representative in the country of departure contacts him. The duties of our representative include checking the readiness of the cargo from your supplier, booking a place on the ships of the line, issuing a SO (Shipment Order) to the supplier for timely loading, providing a copy of the bill of lading after the ship leaves, arranging for the original bill of lading to be sent to the shipper or organizing a telex release, etc. We keep you informed of each stage, and coordinate the agent's actions if necessary.

• 3
  Is it possible to load cargo from several suppliers into one container?

  Yes. At the same time, container loading can be arranged both in the warehouse of one of the suppliers and in our warehouse in the country of departure. In this case, the shipping document (bill of lading) may be one or more, according to the number of shippers.

• 4
  Does the gross weight of the goods planned for transportation affect the cost of freight and trucking?

  Yes. Marine container lines provide an overweight allowance (OWS) for 20-foot containers with a cargo weight of over 20 tons. Its size depends on the rules of a particular line. There is no such premium for 40-foot containers of the standard type (DV or HQ). The cost of air freight is calculated based on the weight and volume of the cargo. The cost of auto delivery is based on the standard weight of the cargo up to 20 tons, and for a weight over 20 tons it is calculated based on the weight and distance of transportation

• 5
  What is a telex release and how is it designed?

  A telex release is an internal document of the shipping line, which confirms that the cargo can be received without providing the original bill of lading. For its registration, it is enough for the shipper to hand over the original bill of lading to the line in the country of departure, along with a Letter of Guarantee (Telex-release guarantee letter) about his consent to transfer the cargo to the consignee. This saves time and money for forwarding the originals of the bill of lading to the consignee in the country of destination.

• 6
  What is demurrage?

  Demurrage is a fine levied by a shipping line for using containers beyond the set free time. Its calculation begins from the moment the container is unloaded (the date BEFORE) until the empty container is returned back to the port. Most often, the standard conditions for demurrage of lines allow free use for up to 10 days. However, our company always declares special extended conditions in the country of departure when booking, receiving up to 21 days of free demurrage for you.

• 7
  At what point does the calculation of container storage begin after unloading at the port?

  From the date of the Report Document (TO). In this case, the date BEFORE is considered the first day of storage.

• 8
  Is it possible to take the container out of the port on the first day after it is unloaded from the ship?

  It depends on the date of the Report Document (BEFORE) issued by the port after unloading the container. Most often, the complexity of day-to-day export is justified by the fact that it is released by the time there are no slots in the port for the arrival of the car for that day. Therefore, for the export of a container in the customs transit mode (TTT), it usually takes at least two days: the registration of a transit declaration and its application, the second day is the loading of the car and the removal of the container. These deadlines may change if the container is assigned to MIDC/weighing/inspection at the request of customs authorities at the port.

• 9
  What documents are required to place the cargo on the Internal Customs Transit (VTT) regime?

  For standard non-dangerous goods, originals of bills of lading (or the presence of a telex release), an invoice, a packing list, an information letter about the HS codes of the goods and a power of attorney are required.

• 10
  What is the maximum gross weight of the goods in the container allowed for transportation by car?

  The general rule is up to 25 tons. Over 25 tons are subject to discussion on a case-by-case basis.

• 11
  When can I get all the invoices to deliver the goods on arrival (calculate the cost of the goods)?

  Billing for terminal processing takes place on the basis of closing accounting documents (acts, invoices) as they are received from the agent of the container line. Each line provides accounting documents for a different period (from one to ten days). At the same time, the amounts and names of services in our invoices issued to you correspond exactly to the amounts and names of services specified in the acts/invoices of the lines.